The omnichannel relationship with each customer is now a strategic priority for every player in the retail sector. Whether your brand has an e-commerce site or not, an individualised and personalised relationship via digital channels meets the expectations of a growing number of consumers.
The CustoCentrix consumer portal now allows (after strong authentication) each customer who wishes to do so to:
An effective and rapid response to the expectations of customer segments wanting a personalised and hassle-free omnichannel customer relationship.
Simple deployment with no effort on the part of IT teams.
A scalable environment resulting from the pooling of efforts between retailers using CustoCentrix.
